The Centers for Medicare and Medicaid Services (CMS) reminds people with Medicare to keep their personal information safe. Don’t give your information to anyone who comes to your home (or calls you) uninvited, selling Medicare-related products.
Only give personal information when you have made the contact (that is, you have called them). For example, you call or visit the websites of plans that are approved by Medicare; call or visit people in the community who work with Medicare, like your
State Health Insurance Assistance Program or the Social Security Administration; or call 1-800-MEDICARE or visit www.medicare.gov on the web.
People who are really working with Medicare won’t try to enroll you into a drug plan over the telephone unless you call them, or unless you are already in a Medicare Advantage Plan or other Medicare Health Plan, and they call to ask if you would like to add prescription drug coverage to the coverage you already have.
Call 1-800-MEDICARE if you aren’t sure if a plan is approved by Medicare. Plans are allowed to mail information and to call you. They aren’t allowed to sell plans door-to-door.
If you think someone is misusing your personal information:
- call 1-800-MEDICARE (1-800-633-4227). TTY users should call 1-877-486-2048, or
- the Fraud Hotline of the HHS Office of the Inspector General at 1-800-447-8477. TTY users should call 1-800-377-4950, or
- the Federal Trade Commission’s ID Theft Hotline at 1-877-438-4338 to make a report (TTY users should call 1-866-653-4261).
For more information about identity theft, visit
consumer.ftc.gov/features/identity-theft on the web.
(Source: U.S. Department of Health & Human Services)