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How do we make a decision on your claim?

Social Security will use the information you provide on your application to determine your eligibility. We also will compare that information with records from federal, state and local government agencies to make sure the information is correct.

What can you do if you disagree with the information we used to determine your eligibility?

Social Security will send you a pre-decisional notice if information in our records show you are ineligible for the extra help. If you don’t understand the notice, call us at 1-800-772-1213 (TTY 1-800-325-0778), and we will explain it to you. If you disagree with the information we have, call the number above or visit your local Social Security office within 10 days and give us the correct information.

We will send you a final determination if you do not provide us any additional information within 10 days. It will explain what you should do if you disagree with the determination. We call this an appeal.

Also see:
:: What is the income limit?
:: What does not count as income?
:: What is the resource limit?
:: What does not count as a resource?
:: CMS Guide to LIS Mailings Summer and Fall 2009
:: Changes in Qualifying for Extra Help in 2010
:: Looking toward 2010



(Source: Social Security Administration: Understanding The Extra Help With Your Medicare Prescription Drug Plan publication 10508. Additional examples and links from Q1Group LLC)
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Last updated on: 09/01/2009

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