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How do I find out if my Humana Medicare Part D plan is active?
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Just enrolled in a Humana prescription drug plan?  Here are some steps that may help you use your new Medicare Part D plan - while you are waiting for your Humana Member ID card to arrive in the mail.

First, the easiest way to get your Humana Membership information may be to go on the www.Humana.com site click on the link in the middle-left of the page entitled: "View ID Card"

or if you would like to check on the status of your enrollment online, you can also click on the link https://www.emphesys.com/MemberCard/Welcome.asp 

You will see a form that allows you to enter in your personal information.  You will need to enter your SSN and/or Member ID, date of birth, and zip code (as entered on your enrollment form).  You can then view and print your Letter of Coverage.  You Letter of Coverage will allow you to use your new prescription drug plan at participating pharmacies even before your physical Member ID card arrives.

In addition, you can set up an online access account on www.Humana.com.  In the gray "Log in" area (upper right-hand side of the screen) - click on "Register Now".  Next click on "Medicare Member - All plan types".  On the next page, enter your SSN as your Member ID, date of birth, zip code and email address.  Then click on "next" and follow through the next pages.  This will set up an electronic overview of your Medicare Part D activity, allow you to see your Member ID information, and you can check on the status of your plan - really a nice feature.

Another option is for, your Pharmacy to send a test claim through to check on the status of your membership. Click here for the Pharmacy test claim FAQ 

Also ...  
Should you need to fill your prescriptions and your status is not yet active, you can purchase your medications and pay in full and then send a copy of your enrollment form showing your Name and social security number along with copies of your receipts to:
Humana Claim Office

P.O. Box 14601
Lexington, KY 40512-4601

  for more information, you can also try Humana New Member Services at: 1-888-839-7316.

Related FAQs In This Category
•  What if I have a prescription for a drug that isn't on my plan's list of covered drugs (formulary)?
•  What should I do now that I am in the Donut Hole or Coverage Gap? Is there any way to save money or are there programs available to help people like me pay for my prescription drugs?

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Latest Added FAQs

• I am being charged list price for my generics. I don't understand why.
   Without more detailed information, I can think of only a few reasons why you would be paying list p...

• I cannot find a phone number for contact purposes regarding a claim denial.

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• Why is xanex or alprazolam not included in the drug formulary list? Some people had the need for the drug and you have a lot stronger drugs that are included. What is the reasoning on this?

   You are correct, neither Xanax nor Alprazolam are covered under the Medicare Part D program. However...

• When I am in my Medicare Part D plan's Donut Hole or Coverage Gap, how much do I actually pay? I have already reached my 2012 Medicare Part D prescription drug plan's initial coverage limit of $2930. So what do I pay?
    Is the amount I owe in the Donut Hole the difference between the $4,700 out of pocket limit and the...

• My husband has already reached the "donut hole" this year. Beginning January 1, 2012 will his coverage start over and he will be out of the "donut hole" or will he continue to be in the "donut hole" in 2012 until the $4700 out of pocket is satisfied?
   On January 1, 2012, your husband's plan will start over.  If his plan has an initial deduc...


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